Frequently Asked Questions
Common questions from furniture brands, medical equipment manufacturers, and procurement teams evaluating OKIN as their actuator supplier.
What is OKIN's minimum order quantity (MOQ) for electric linear actuators?
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OKIN offers MOQ-flexible programs: sample orders start from 1–5 units for evaluation, pilot production from 50–200 units, and mass production typically from 500 units per SKU. For OEM/ODM tooling programs (custom stroke, housing, branding), OKIN works with buyers to establish tooling costs and amortization schedules suited to your production ramp. Contact our sales team to discuss your specific volume requirements.
How long does OEM customization and production lead time take?
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For standard OKIN models with custom branding (label, packaging, handset color), lead time is typically 3–4 weeks. For ODM projects requiring custom stroke length, gearbox ratio, connector type, or PCB firmware, tooling and first-article samples take 4–8 weeks, followed by mass production lead time of 4–6 weeks. OKIN provides a detailed project timeline at the quote stage.
What certifications do OKIN electric linear actuators carry?
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OKIN actuators and control systems carry CE (LVD/EMC), UL, FCC Part 15, ETL, RCM (Australia/NZ), TÜV, BIFMA (furniture), IEC 60601-1 (medical), EN 50637 (adjustable beds), ISO 9001:2015, RoHS, and REACH. Full certification documentation is shipped with every production order and available for download upon request.
Can OKIN supply private-label or white-label actuators under my brand?
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Yes. OKIN provides full private-label and white-label services including custom branded handsets, control box housings, packaging, PCB silkscreen with your brand name, and proprietary app experiences (iOS/Android) through the OKIN SmartBed SDK. Your brand, our engineering — with full NDA and non-disclosure protection available.
How does OKIN compare to LINAK as an adjustable bed actuator supplier?
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OKIN (DEWERTOKIN Group) and LINAK are the two largest global OEM suppliers of electric linear actuators for adjustable beds. OKIN offers competitive pricing (typically 15–30% lower than LINAK) with equivalent or higher load ratings (up to 8,000 N), full IoT/BLE/Alexa integration, comparable CE/UL/IEC 60601 certification coverage, and greater ODM flexibility including custom firmware, private-label app, and anti-snore systems not available from LINAK. OKIN's Jiaxing manufacturing campus directly benchmark-tests all products against LINAK specifications.
What stroke lengths and load capacities are available?
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OKIN's range covers stroke lengths from 20 mm to 400 mm and static load ratings from 1,000 N to 8,000 N, depending on model series. Standard operating voltages are 24 V DC and 29 V DC. Custom stroke lengths and load ratings are available under ODM programs. Key series include JLDQ.14B (adjustable bed), JL21 (recliner/sofa), and JLDQ Medical for IEC 60601-1 applications.
Does OKIN have warehouse stock in the United States or Europe?
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Yes. OKIN maintains US warehousing with UL/ETL-certified stock and dedicated North America account management. For Europe, OKIN draws on the DEWERTOKIN Group's German heritage with CE-compliant EU stock and logistics support. Regional support also covers Australia/NZ (RCM), Middle East, and APAC markets. Contact your regional account manager for current stock availability and local pricing.
What smart home integrations do OKIN adjustable bed systems support?
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OKIN smart bed control systems natively support Amazon Alexa, Google Home, and Bluetooth BLE via the OKIN SmartBed app (iOS and Android). RF 433 MHz handset control and Wi-Fi module options are also available. OEM customers can integrate their own branded app using the OKIN SDK. Control boxes also support zero-G position memory, anti-snore auto-tilt, sonic massage motor control, and under-bed LED lighting.
What warranty does OKIN offer on its electric linear actuators?
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OKIN's standard warranty is 2 years from date of shipment for manufacturing defects covering actuator motor, gearbox, and electronics. Products are validated to 100,000-cycle endurance in OKIN's in-house test labs. Extended warranty programs are available for high-volume OEM accounts. Medical-grade products under IEC 60601 have separate service life specifications discussed at the design stage.
How do I request a product sample or technical datasheet?
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Use the
inquiry form on this page or email
[email protected]. Specify your application (adjustable bed, recliner, medical, desk, etc.), required stroke, load, voltage, and certifications. OKIN product specialists respond
within 1 business day and can ship evaluation samples to qualified OEM buyers within
5–7 business days.
Is OKIN ISO 9001 certified and what quality processes are in place?
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Yes. OKIN's Jiaxing manufacturing campus is ISO 9001:2015 certified. Quality systems include 100,000-cycle endurance labs, EMC chambers, dielectric strength testing, anti-pinch force measurement, and full CMM inspection. OKIN supports OEM buyers with PPAP, FMEA, and first-article inspection (FAI) documentation on request.
What applications use OKIN linear actuators beyond adjustable beds?
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OKIN linear actuators power adjustable beds and bed bases, recliner sofas, lift chairs, hospital beds and care furniture, height-adjustable desks, massage chairs, cinema seating, medical treatment tables, adjustable kitchen elements, and beauty equipment. OKIN's portfolio covers home comfort furniture, healthcare/medical, ergonomic office, and light industrial applications — all with full OEM/ODM customization available.